Contact
Tell us what needs attention.
Product and generation support
Email hello@heyybot.com from the address connected to your HeyyLabs account. For a generation problem, include the media type, selected pipeline, approximate submission time, and the job identifier visible in History when one is available. A concise description of what you expected and what appeared helps the team trace the request without asking for sensitive credentials.
Billing and account access
For a payment question, include the Razorpay payment or order identifier and the account email. Never send a complete card number, bank credential, UPI PIN, one-time passcode, password, API key, or authentication token. HeyyLabs support does not need those secrets to investigate a purchase, credit delivery, verification email, or sign-in problem.
Privacy, safety, and rights
Privacy requests should identify the account and the right you want to exercise; identity verification may be required before personal data is disclosed or changed. For a safety, impersonation, copyright, or publicity-rights report, identify the relevant shared creation and explain the concern. The same email address accepts formal privacy and legal correspondence.
Business enquiries
Partnership, accessibility, press, and company-verification enquiries are welcome at hello@heyybot.com. HeyyLabs does not currently publish a telephone support number or walk-in office address. Email is the authoritative public contact channel, which keeps requests documented and routed to the appropriate part of the team.